Shipping Policy

At Beautalife, we supply a wide variety of products including tools & gadgets, toys & kids gifts, auto accessories, beauty & health items, electronics accessories, pet supplies, home & kitchen products. Please review our shipping policy below to learn about order processing, delivery, tracking and related terms.

Order Processing

All orders are processed within 1–3 business days after successful payment. Orders placed on weekends or public holidays will be processed on the next business day. In cases of low stock or system maintenance, shipment may be temporarily delayed. We will send you an email notification in advance if this happens.

Shipping Methods & Estimated Delivery

Multiple shipping options will be available for selection at checkout.

  • Standard Shipping: Around 7–15 business days after shipment
  • Expedited Shipping: Around 3–7 business days after shipment

Delivery times are only estimates. Delays may occur for reasons beyond our control such as remote destinations, extreme weather, customs clearance and other unexpected logistics issues.

Shipping Charges

Shipping cost is automatically calculated at checkout based on product weight, package size and delivery address. We occasionally launch free shipping promotions subject to rules published on our site. Original shipping fees are non-refundable unless the issue is caused by our mistakes, including wrong items, missing goods or defective products.

Order Tracking

Once your package is dispatched, we will send the tracking number to your registered email. You can check real-time delivery status via our website or the official courier platform.

Delivery Address Accuracy

You must provide complete and accurate recipient information, including full name, contact number and delivery address. We are not responsible for lost or returned packages caused by incorrect, incomplete or invalid address details provided by you.

Failed Delivery & Returned Parcels

If delivery fails after multiple attempts because you cannot be contacted or you refuse to receive the parcel, the package will be sent back to our warehouse. If you want re-delivery, you need to bear all round-trip shipping fees. If you apply for a refund, relevant shipping costs will be deducted from your refund.

Customs and Import Duties (International Orders)

For international shipments, all import duties, customs charges and local taxes are the responsibility of the recipient, following the customs rules of your destination country. We do not cover these extra fees.

Damaged or Lost Shipments

Please check your package immediately after receiving it. If items arrive damaged, missing or lost during transit, please contact customer service within 48 hours after delivery. Prepare your order number and photos of packaging and damaged goods. After verification, we will arrange a replacement or full/partial refund.

Policy Changes

We reserve the right to update or adjust this shipping policy without prior notice. By continuing to shop on our website, you agree to accept the updated terms.

Prohibited Shipping Regions

We do not ship to the following countries/regions due to international trade sanctions, local laws and logistics restrictions:

  • North Korea
  • Iran / Islamic Republic of Iran
  • Myanmar
  • Russia / Russian Federation
  • Syria / Syrian Arab Republic
  • Cuba
  • South Sudan
  • Yemen
  • Haiti
  • Venezuela
  • Afghanistan